Policies
1. Policies are subject to change without notice
Payments
2. Prices are listed in USD
3. Accepted payments are Paypal, Apple Pay, American Express, Visa & Mastercard
Taxes
4. Orders in Canada will be charged Canadian sales taxes
5. International orders are subject to duty and customs fees. We are not responsible for these charges. By submitting your order, you agree to pay all applicable fees
Shipping
* Shipping department is closed from December 21st 2023 to January 3rd 2024*
6. We ship worldwide
7. North American orders over $300 USD qualify for free shipping
8. You will receive a tracking number via email when your order is processed
9. Allow 10-15 business days for order processing
10. Orders will be fulfilled in the order they are received
11. Packages returned to our warehouse due to non-delivery will not be refunded
12. In the event of unsuccessful delivery due to an incomplete address, please note that additional shipping fees may apply for the reshipping of your order
13. If a tracking number is not sent within 15 business days, contact info@saintwoods.com
Returns / Exchanges
14. ALL SALES ARE FINAL
15. Once an order has been confirmed, it is processed automatically and cannot be modified/canceled
16. We reserve the right to refuse any returns at any time
17. In the case you were sent the incorrect item or for items classified as faulty or damaged, notify info@saintwoods.com within 72 hours of receipt
18. Please do not send your purchase back without contacting us
19. Shipping costs are non-refundable
Terms
20. Use of the website constitutes your agreement to follow our policies